‘Speak with Impact’ contains proven tools and techniques from 30 years experience of training and coaching groups and individuals - and I show how these can be applied to all areas of spoken communication - public speaking, influencing, negotiation, pitching, challenging conversations, customer service etc.

I truly believe that anyone can improve their spoken communication with the right tools, and in each of the chapters I provide the reader with engaging theory and practical exercises to help them speak with confidence in everyday situations, whether at work or at home..